WARRANTY

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WARRANTY: We give a 30 Day Guarantee. We examine all the merchandise for quality, and we do a visual on the Custom Word Pins, but due to packaging do not check the clasp. We try our best to provide quality products to our customers. All our merchandise is guaranteed for 30 days from the time you receive the items. We are not responsible for damage that may happen after that time. This is costume jewelry, therefore, can be damaged by miss use or handling by the customer. Since we design our pieces and know how they are made, know if something is defective or has been damaged by mishandling. Notify us Immediately of damage, missing or incorrect merchandise as soon as you receive it. Diamond Diva Designs will ship Missing or Incorrect items to you immediately. *** IF ITEM IS ON CLOSEOUT A REPLACEMENT ITEM MAY NOT BE AVAILABLE. If the item is damaged within the first 30 days, and does not appear to be due to shipping, you may carefully repackage the damaged item, and send it back to us. We can not replace the item until we receive the damaged item back. If you would like to know more about how to care for and handle your pieces and what can lead to breakage and damage, we do offer a Divas Handbook on Rhinestone Jewelry for sale. ALL CLEARANCE ITEMS ARE NON-REFUNDABLE, NON-RETURNABLE.

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WARRANTY: We give a 30 Day Guarantee. We examine all the merchandise for quality, and we do a visual on the Custom Word Pins, but due to packaging do not check the clasp. We try our best to provide quality products to our customers. All our merchandise is guaranteed for 30 days from the time you receive the items. We are not responsible for damage that may happen after that time. This is costume jewelry, therefore, can be damaged by miss use or handling by the customer. Since we design our pieces and know how they are made, know if something is defective or has been damaged by mishandling. Notify us Immediately of damage, missing or incorrect merchandise as soon as you receive it. Diamond Diva Designs will ship Missing or Incorrect items to you immediately. *** IF ITEM IS ON CLOSEOUT A REPLACEMENT ITEM MAY NOT BE AVAILABLE. If the item is damaged within the first 30 days, and does not appear to be due to shipping, you may carefully repackage the damaged item, and send it back to us. We can not replace the item until we receive the damaged item back. If you would like to know more about how to care for and handle your pieces and what can lead to breakage and damage, we do offer a Divas Handbook on Rhinestone Jewelry for sale. ALL CLEARANCE ITEMS ARE NON-REFUNDABLE, NON-RETURNABLE.