DAMAGE DUE TO SHIPPING

$0.00
Items Damaged Due to Shipping: DAMAGED ITEMSIf you suspect that an item is damaged in shipment, DO NOT DISCARD shipping materials and all packaging. Contact us immediately at 706-346-1688 or email us at [email protected] and we will file a claim for any UPS shipments. UPS may need to contact you to examine the item and the packaging material. As soon as they approve the claim, usually within a week, we will ship a replacement to you. CUSTOM PINS NOT INCLUDED IN THIS TIME FRAME—If a replacement can not be shipped due to being discontinued, we will let you know when you email us about the damage and if sent back to us, may be able to be repaired. If not you will be refunded the full amount including your shipping charges or you may select another item(s). If there is a difference in value you will either be credited or charged depending on the case.(US Postal damage is the responsibility of the customer to file claims. Insurance is not included in the shipping cost.)
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  • DESCRIPTION
  • Items Damaged Due to Shipping: DAMAGED ITEMS: If you suspect that an item is damaged in shipment, DO NOT DISCARD shipping materials and all packaging. Contact us immediately at 706-346-1688 or email us at [email protected] and we will file a claim for any UPS shipments. UPS may need to contact you to examine the item and the packaging material. As soon as they approve the claim, usually within a week, we will ship a replacement to you. CUSTOM PINS NOT INCLUDED IN THIS TIME FRAME—If a replacement can not be shipped due to being discontinued, we will let you know when you email us about the damage and if sent back to us, may be able to be repaired. If not you will be refunded the full amount including your shipping charges or you may select another item(s). If there is a difference in value you will either be credited or charged depending on the case.(US Postal damage is the responsibility of the customer to file claims. Insurance is not included in the shipping cost.)